CoCreate Tattoo ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our services.
1. Information We Collect
We may collect and process the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Any details you include in tattoo enquiries, for example design description, placement, reference images
- Date of birth or age confirmation, where required to confirm you are over 18
Automatically Collected Information
When you visit our website, we may collect technical information such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Respond to tattoo enquiries
- Manage and confirm bookings
- Communicate about appointments or studio updates
- Improve our website and services
- Comply with any legal obligations
We never sell or rent your personal data to third parties.
3. Lawful Basis for Processing
We process your data on the following bases:
- Legitimate interests, to respond to enquiries and run our business
- Contract, to manage bookings and appointments you have requested
- Consent, for marketing communications and non-essential cookies, which you can withdraw at any time
- Legal obligation, where we are required to retain records
4. How We Store and Protect Your Data
Your data is stored securely on password-protected systems and is only accessible to authorised team members. We take appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure.
We keep enquiry and booking records for no longer than is necessary, and normally no longer than 3 years from your last contact with us, unless a longer period is required by law.
5. Sharing Your Data
We may share your information with:
- Ink Marketing Group Ltd, trading as IYNK®, our verified marketing partner, who build and manage this website and help us handle online enquiries. You can find out more at iynk.io
- Service providers who support our business, for example email hosting, analytics, and booking systems
These partners are required to keep your data secure and only use it as instructed.
6. Cookies
Our website uses cookies to enhance your browsing experience and to collect anonymous usage statistics. Essential cookies are required for the site to function. Non-essential cookies, including analytics and advertising cookies, are only set with your consent. You can change your preferences at any time through our cookie settings or by adjusting your browser settings.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain types of processing
- Request that we restrict processing
- Request a copy of your data in a portable format
- Withdraw consent, where applicable
To exercise these rights, please email us at info@cocreateart.com.
If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office at ico.org.uk.
8. Links to Other Websites
Our website may contain links to external sites, such as artist Instagram pages. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at:
CoCreate Tattoo
[Address line 1]
[Address line 2]
Chelmsford, [postcode]
Email: info@cocreateart.com